Frequently Asked Questions

Park and Ride is an affordable airport parking option where you park your car at a secure, designated facility close to the airport. Once parked, you’ll take a free shuttle bus to the terminal. After your trip, simply catch the shuttle back to the car park, where your vehicle will be waiting for you. It’s a great choice for budget-conscious travelers who need reliable transportation to and from the airport without the higher costs of on-site parking.

A Levy fee is a charge imposed by the airport on car park operators for access to the airport facilities. Most of our car parks include this fee in the overall price, while in some cases, it may be charged separately from the booking fee. Please review your booking details for specific information about any levy fees associated with your chosen parking service.

If you haven’t received your booking confirmation email, please check your spam or junk folder. If it’s not there, contact our customer support team with your booking details, and we will be happy to resend the confirmation to you.

You can amend or cancel your booking by visiting the Manage Booking section on our website or by contacting our support team via email. Please note that cancellation and amendment policies vary depending on the parking provider and booking type. For specific terms, refer to your confirmation email.

To make a complaint, please contact our customer support team via email with your booking reference and details of the issue. We recommend addressing any concerns directly with the parking provider before leaving the car park. If the issue remains unresolved, please submit a written complaint to us within 10 days of your return. We aim to respond within 10 working days.

If your flight is delayed or arrives early, most parking providers will accommodate the change. For Meet & Greet services, make sure to inform the provider as soon as possible so they can adjust accordingly. For Park & Ride services, shuttles typically run regularly, so you can take the next available transfer. However, additional charges may apply if your stay extends beyond the booked period. Be sure to check your provider’s terms and conditions for specific policies related to delays or early arrivals.

It is recommended to arrive at the car park at least 2–3 hours before your flight departure to ensure you have enough time for check-in, security screening, and any potential delays.

• Meet & Greet Parking: Arrive at the designated drop-off area at the scheduled time mentioned in your booking confirmation to ensure a smooth handover of your vehicle.

• Park & Ride Parking: Allow extra time for parking, shuttle transfers, and airport check-in. Shuttle transfer times can vary, so be sure to check the estimated duration in your booking details.

For a seamless experience, always refer to your booking confirmation for specific arrival instructions and any additional requirements.

Yes, booking Gatwick parking in advance is usually cheaper than paying on the day. By reserving your spot early, you can take advantage of discounts and special offers, ensuring you get the best rates for your parking.

You can travel between terminals using the free inter-terminal shuttle, which operates 24/7. The shuttle journey takes just two minutes and runs every few minutes, ensuring quick and convenient transfers at all hours.

Yes, our parking facilities are secure and monitored to ensure the safety of your vehicle. We partner with trusted providers that offer robust security features such as CCTV surveillance, security patrols, and barrier-controlled access. For peace of mind, we recommend reviewing the specific security measures of your chosen parking provider before finalizing your booking.

Making a reservation with Compare The Parking Deals is quick and easy. Follow these simple steps to book your airport parking:

1. Enter Your Travel Details – Provide your departure and return dates along with your airport of choice.

2. Compare Parking Options – Browse through a variety of secure and affordable parking options, including Meet and Greet, Park and Ride, and On-Site Parking.

3. Select Your Preferred Parking – Choose the option that best suits your needs and budget.

4. Provide Your Details – Enter your vehicle and personal details to complete the booking process.

5. Secure Your Booking – Make a payment through our secure and encrypted payment system.

6. Receive Confirmation – You will receive a confirmation email with all the necessary details, including directions and instructions for your chosen parking service.

Book in advance with Compare The Parking Deals to secure the best rates and enjoy a smooth parking experience!